Catch customer problems before they become bad reviews.

Private QR feedback for restaurants, local businesses and online sellers. Customers scan, tap an emoji, and tell you what went wrong before they disappear, return the product, or complain publicly.

Free plan available. No card needed. Setup in minutes.

Works on any phone
No customer account needed
Private to your business
From customer moment to private insight

1. Customer scans
At the table, counter, waiting area, takeaway bag, or inside an online order.

2. Customer taps a mood
😍 😊 😐 😠 😡
3. You see private feedback
😠

Packaging damaged"The corner was crushed when it arrived."

Just now
😐

Wait time"I waited longer than expected."

8 min ago
😍

Great service"The team was lovely today."

14 min ago

One simple feedback system. Multiple ways to use it.

Use FlashFeedback anywhere the customer experience happens: in person, at pickup, after treatment, or inside a delivered order.

Printed QR kits

Order ready-to-use QR codes for in-person touchpoints and customer parcels.

QR stickers

Use them on tables, bill folders, counters, waiting areas, takeaway bags and service desks.

Delivery inserts

Add one to outgoing orders so customers can privately flag product, packaging or delivery issues.

Most unhappy customers never tell you. They just leave.

"Service was slow, but I didn't want to complain."
"The packaging arrived damaged, but I didn't bother messaging."
"I'll just leave a bad review later."

FlashFeedback gives customers a private, low-friction way to speak up while you still have a chance to fix the problem.

From scan to insight in seconds.

Create your free account

Set up your business and first feedback flow in minutes.

Generate your QR code

Create the code for the location or touchpoint you want to track.

Choose how to use it

Order a printed kit, use stickers and inserts, or print and download from your dashboard.

See feedback privately

Customers tap an emoji, add an optional comment, and the response lands in your dashboard.

See what customers are trying to tell you.

Recent private feedback
😠

Packaging issue
Box arrived crushed on one side.

2 min ago
😐

Wait time
Collected order took longer than expected.

18 min ago
😊

Helpful team
Staff sorted my question quickly.

41 min ago
😍

Great service
Friendly, quick and easy.

1 hr ago
71/100 Overall mood score

Private feedback first. Google reviews when the moment is right.

Add a Google review link for each location and FlashFeedback can offer a gentle review invitation after feedback is submitted. You still capture the private response first, keep control by location, and customers never need an account to share what happened.

Per-location Google links
Private response captured first
Gentle optional invitation
Customer-safe tracking

Built for businesses that need fast, honest feedback.

Restaurants & cafes

Catch service, wait time and food issues before guests leave.

Salons & clinics

Give clients a quiet way to flag experience or appointment problems.

Shops & local services

Learn what happened at the counter, checkout or collection point.

Online sellers

Hear about product, packaging and delivery issues from inside the order.

Start collecting private feedback today.

Create your first QR code in minutes. Use it with a printed kit, stickers, inserts, print, or download.

Free plan available. No card needed.

CATCH PROBLEMS BEFORE THEY BECOME BAD REVIEWS.

Most unhappy customers don’t complain — they just don’t come back.
FlashFeedback makes it easy to collect private, instant feedback with a QR code.

Setup in minutes.
One QR code. One tap. No awkward conversations.

1. Customer scans your QR code

2. They tap an emoji in seconds

😍 😊 😐 😠 😡

3. You see it instantly & privately

😊 Quick service 😐 Wait time noted 😡 Follow up today

THE FEEDBACK YOU DON’T HEAR IS THE RISK.

  • Some customers avoid complaining face-to-face.
  • Small issues can quietly cost repeat business.
  • Private feedback helps you fix things before they go public.

A SIMPLE WAY TO PROTECT YOUR REPUTATION.

QR feedback sign

Share one code anywhere customers can see it.

Emoji-first customer experience

Fast, friendly feedback without long forms.

Owner dashboard to view feedback in one place

See recent responses in a single private view.

PRIVATE DASHBOARD TO SEE WHAT YOUR CUSTOMERS ARE SAYING.

🙂
—/100
Overall customer mood (all feedback)

LIVE FAST. ZERO FUSS.

  • 1. Create your account
  • 2. Get your QR code
  • 3. Start collecting private feedback
Setup in minutes.

PRIVATE FEEDBACK — NOT PUBLIC REVIEWS.

Private by default
Works on any phone
Fast setup

FlashFeedback

Locations

Manage the places customers can leave feedback and decide where Google review routing is active.

QR Codes

Account Settings

Profile

Change password

Plan

Team

Invite Admins to help manage feedback, locations, QR codes, and business settings.

Email alerts

We’ll email you right away with a link back to your dashboard.

Business